This Privacy Policy explains how Idecorationus (“we,” “us,” or “our”) collects, uses, shares, and protects personal information when you visit our website, browse our products, place an order, contact us, or interact with our services.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
We may collect personal information directly from you, automatically through your device, or from service providers that help us operate our store.
Information You Provide to Us
When you place an order, contact us, create an account, subscribe to marketing, or use our website, we may collect:
- Name
- Email address
- Phone number
- Billing address
- Shipping address
- Order details
- Payment-related information
- Customer support messages
- Product preferences
- Marketing subscription preferences
We do not store full credit card numbers on our website. Payment information is processed securely by third-party payment providers.
Information Collected Automatically
When you visit our website, we may automatically collect certain information, including:
- IP address
- Device type
- Browser type
- Operating system
- Pages viewed
- Products viewed
- Referring website
- Time and date of visit
- Shopping cart activity
- Checkout activity
- Approximate location based on IP address
- Cookie and pixel data
We collect this information through cookies, pixels, tags, web beacons, analytics tools, and similar technologies. For more details, please review our Cookie Policy.
2. How We Use Your Information
We use personal information to operate our online store, fulfill orders, improve customer experience, and communicate with you.
We may use your information to:
- Process and fulfill orders
- Confirm purchases
- Send order updates and shipping notifications
- Provide tracking information
- Respond to customer service requests
- Process returns, refunds, or exchanges
- Prevent fraud, abuse, or unauthorized transactions
- Improve website performance and user experience
- Personalize product recommendations
- Analyze traffic and shopping behavior
- Send marketing emails or promotional messages, where permitted
- Measure advertising performance
- Retarget visitors with relevant ads
- Comply with legal, tax, accounting, or regulatory obligations
3. Cookies and Tracking Technologies
We use cookies and similar technologies to help our website function properly, improve the shopping experience, analyze website traffic, and support advertising.
Cookies may be used for:
- Shopping cart and checkout functionality
- Website security
- Fraud prevention
- Analytics
- Remembering preferences
- Advertising and retargeting
- Measuring campaign performance
We may use tools such as Google Analytics, Google Ads, Meta/Facebook Pixel, TikTok Pixel, Pinterest Tag, or similar services.
You can manage or disable cookies through your browser settings. However, disabling cookies may affect website features such as cart, checkout, saved preferences, or tracking.
Please see our Cookie Policy for more information.
4. How We Share Information
We do not sell your personal information for money. However, we may share personal information with trusted service providers that help us operate our business.
We may share information with:
- E-commerce platform providers
- Payment processors
- Order fulfillment partners
- Printing and production partners
- Shipping carriers
- Email and SMS marketing providers
- Customer support tools
- Analytics providers
- Advertising platforms
- Fraud prevention providers
- Legal, accounting, tax, or compliance advisors
These service providers may only use your information as needed to provide services to us or as permitted by law.
We may also disclose information if required to comply with applicable laws, legal processes, government requests, enforce our policies, protect our rights, or prevent fraud and security issues.
5. Advertising and Analytics
We may use advertising and analytics services to understand how customers use our website and to show relevant ads.
These services may collect or receive information from our website through cookies, pixels, and similar technologies. This information may be used to:
- Measure ad performance
- Build advertising audiences
- Show personalized ads
- Retarget visitors who viewed products or added items to cart
- Understand purchase behavior
- Improve our marketing campaigns
Advertising platforms may process data according to their own privacy policies.
6. Email and SMS Marketing
If you subscribe to our email or SMS marketing, we may send you promotional messages, new product announcements, discounts, and updates.
You may unsubscribe from marketing emails at any time by clicking the unsubscribe link in the email.
For SMS marketing, you may opt out by following the instructions provided in the message, such as replying STOP, where available.
Please note that even if you opt out of marketing messages, we may still send non-promotional messages related to your order, shipment, account, customer service, or legal notices.
7. Payment Information
Payments are processed by secure third-party payment providers.
We do not store full credit card numbers, CVV codes, or full payment credentials on our website.
Payment providers may collect and process payment information according to their own privacy and security policies.
8. Data Retention
We retain personal information for as long as reasonably necessary to:
- Fulfill orders
- Provide customer support
- Maintain business records
- Prevent fraud
- Comply with tax, accounting, legal, or regulatory obligations
- Resolve disputes
- Enforce our policies
When personal information is no longer needed, we will delete, anonymize, or securely store it as required by applicable law.
9. Data Security
We use reasonable administrative, technical, and organizational measures to help protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.
However, no method of online transmission or electronic storage is completely secure. We cannot guarantee absolute security of your information.
10. Your Privacy Choices
Depending on your location, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you
- Request correction of inaccurate information
- Request deletion of personal information
- Opt out of marketing communications
- Manage cookie preferences
- Opt out of certain targeted advertising or data sharing
- Request information about how your personal information is used or shared
To submit a privacy request, contact us at:
Email: support@idecorationus.com
We may need to verify your identity before responding to certain requests.
11. California Privacy Rights
If you are a California resident, you may have rights under the California Consumer Privacy Act, as amended by the California Privacy Rights Act.
Depending on whether the law applies to our business, California residents may have the right to:
- Know what personal information we collect
- Know how personal information is used
- Know what categories of personal information are shared or disclosed
- Request access to personal information
- Request deletion of personal information
- Request correction of inaccurate personal information
- Opt out of the sale or sharing of personal information
- Limit the use of sensitive personal information, where applicable
- Not be discriminated against for exercising privacy rights
California guidance states that if a business sells consumers’ personal information, the notice at collection must include a Do Not Sell or Share link. If applicable, you may submit an opt-out request through our Privacy Choices or Do Not Sell or Share My Personal Information page.
Categories of Personal Information We May Collect
We may collect the following categories of personal information:
| Category | Examples |
|---|---|
| Identifiers | Name, email, phone number, billing address, shipping address, IP address |
| Commercial information | Products purchased, order history, cart activity |
| Internet activity | Pages viewed, products viewed, browser type, device information |
| Geolocation data | Approximate location based on IP address |
| Payment-related information | Payment status, transaction confirmation, billing details |
| Customer support information | Messages, inquiries, return or refund requests |
| Marketing information | Email subscription status, ad interactions, cookie preferences |
We collect this information to operate our store, fulfill orders, provide customer support, improve our website, prevent fraud, and advertise our products.
12. Do Not Sell or Share My Personal Information
We do not sell personal information for money.
However, some advertising or analytics activities may be considered “sharing” or “sale” under certain privacy laws if data is used for cross-context behavioral advertising.
If applicable, you may opt out by:
- Visiting our Privacy Choices page
- Visiting our Do Not Sell or Share My Personal Information page
- Adjusting your cookie preferences
- Contacting us at support@idecorationus.com
- Using a recognized browser-based opt-out signal such as Global Privacy Control, where required
13. Global Privacy Control
Where required by applicable law, we will honor recognized browser-based opt-out preference signals, such as Global Privacy Control (GPC).
California guidance says that for businesses that collect personal information online and sell or share it, GPC may be an acceptable method for submitting opt-out requests.
14. Children’s Privacy
Our website is intended for general audiences and is not directed to children under the age of 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us and we will review and delete the information where required.
15. International Users
Our website is intended primarily for customers in the United States.
If you access our website from outside the United States, you understand that your information may be processed and stored in the United States or other countries where our service providers operate.
16. Third-Party Links
Our website may contain links to third-party websites, apps, or services.
We are not responsible for the privacy practices, content, or policies of third-party websites. We encourage you to review their privacy policies before providing personal information.
17. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our business, website, technology, legal requirements, or privacy practices.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top of this page.
18. Contact Us
If you have any questions about this Privacy Policy, our privacy practices, or your personal information, please contact us:
Idecorationus
Business Address:
624J+CRX, Dai Lam Road, Tam Da Commune
Yen Phong, Bac Ninh 16211
Vietnam
Email:
support@idecorationus.com
Phone:
+84 976 838 164
Support Hours:
Monday – Friday, 9:00 AM – 6:00 PM (GMT-7)
We usually respond within 24–48 business hours.